Frequently Asked Questions

GadgetBucks provides professional repair services for smartphones, tablets, laptops, and other electronic devices. We also sell genuine and aftermarket replacement parts, accessories, and refurbished devices. Our certified technicians handle everything from screen replacements to motherboard-level repairs.

No appointment is needed — walk-ins are welcome during business hours. However, scheduling an appointment online guarantees you a priority slot and reduces wait time. You can book through our website or call us directly.

In-stock items ship within 1-2 business days. Standard shipping takes 3-5 business days, and express shipping takes 1-2 business days. You will receive a tracking number via email once your order has shipped. Large or backordered items may take 7-14 business days.

Yes. Once your order ships, you will receive an email with a tracking number and a link to track your package in real time. You can also log into your account and view the tracking status on the Order Details page.

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, Zelle, and cash for in-store transactions. For online orders, we currently support credit/debit cards and PayPal. All online payments are processed securely through encrypted gateways.

Unused parts in original packaging can be returned within 30 days of purchase for a full refund. Opened or installed parts are eligible for exchange only if defective. All returns require an RMA (Return Merchandise Authorization) number. Contact our support team to initiate a return.

Yes. All repair services include a 90-day warranty covering both parts and labor. If the same issue recurs within the warranty period, we will fix it at no additional charge. The warranty does not cover accidental damage, water damage, or unauthorized modifications.